Shipping policy

Prompt Shipment Processing Time

Every jersey you order is crafted with meticulous attention to detail, ensuring a unique and high-quality product. While our jerseys are custom-made to order, we strive to deliver within 15-25 business days.

In instances of high demand, there may be slight delays. Rest assured, our team works diligently to keep this to a minimum and to expedite your order wherever possible.

Complimentary Shipping & Transparent Delivery Estimates

Enjoy FREE shipping on all your orders with us! We are delighted to absorb this cost to enhance your shopping experience.

Assured Shipment Confirmation & Real-time Order Tracking

Upon dispatch, you will receive a Shipment Confirmation email, inclusive of your tracking number(s). Your tracking number will be activated within 24 hours, enabling you to monitor your order’s journey in real-time.

Duty-Free Shopping & No Hidden Customs Charges

Jersey Nation Customs takes pride in offering a duty-free shopping experience. While we are not responsible for any customs and taxes applied to your order, we are here to assist you in case of any unexpected charges. Please note that any fees imposed during or after shipping (tariffs, taxes, etc.) are the customer's responsibility.

Customer-Centric Approach & Continuous Communication

In the rare event of a significant delay, our dedicated customer service team will reach out to you via email or telephone, ensuring you are informed and reassured.

Your Assurance and Our Commitment

We understand the importance of timely delivery, especially for our custom-made jerseys. Therefore, we are exploring partnerships with expedited shipping services to provide you with faster delivery options shortly.

Queries & Support

Your feedback and inquiries are invaluable to us. For any questions or assistance, please contact our Customer Service team at bulk@jerseynationcustoms.com